up77 Terms & Conditions
Please read the following terms carefully before using this platform. By registering or using any service on up77, you are considered to have fully accepted all of these terms.
Table of Contents
General Provisions
These Terms and Conditions ("Terms") apply to the up77 platform and all of its services. up77 is an online casino and sports betting platform operated in Bengali and in Bangladeshi Taka for players in Bangladesh.
By accessing this website, creating an account, or using any service, you are legally agreeing to these Terms. If you disagree with any part of these Terms, please refrain from using this platform.
up77 reserves the right to change, amend, or update these Terms at any time. Continued use of the platform after updated Terms are published will be considered acceptance of the new Terms.
Eligibility & Age Requirement
To use up77's services, the following eligibility requirements must be met:
- You must be at least 21 years old. This platform is for users aged 21 and above only.
- You must have the legal capacity to enter into a binding agreement on your own behalf.
- You must have your own personal account; operating on behalf of another person is prohibited.
- Online gaming must be legally permitted in the region from which you are playing.
- Your account must not have been previously closed or suspended by up77.
Account Registration
3.1 Single Account Policy
Each individual may create only one account. Having multiple accounts under the same person is strictly prohibited. If this is found to be the case, all accounts will be closed and all earnings may be forfeited.
3.2 Accuracy of Information
All information provided at the time of registration must be completely truthful, accurate, and up to date. Providing false information may result in account closure and forfeiture of all deposited funds and winnings. If any information changes, the up77 support team must be notified immediately.
3.3 Account Security
Keep your login credentials (username and password) completely confidential. You are responsible for all activity on your account. If you notice any unauthorized access or suspicious activity, notify our support team immediately.
Deposits & Withdrawals
4.1 Deposit Methods
up77 supports the following payment methods: bKash, Nagad, Rocket, and Upay. All transactions are completed in Bangladeshi Taka (৳).
- Minimum deposit amount: ৳200 (for each method).
- Deposits are generally credited to your account instantly.
- No additional fees apply to deposits.
- Only payment methods registered in your own name may be used.
4.2 Withdrawal Policy
The following conditions apply to withdrawals:
- Minimum withdrawal amount: ৳800.
- Withdrawal requests are generally processed within 1 hour.
- The withdrawal method must match the deposit method used.
- The required wagering conditions must be met before bonus funds can be withdrawn.
- Withdrawals may be held pending until identity verification is complete.
4.3 Identity Verification
up77 reserves the right to verify your identity at the time of withdrawal. This process may require you to provide a national identity card or equivalent document. This is done to ensure your security and help prevent fraudulent activity.
Bonuses & Promotions
5.1 Welcome Bonus
New members at up77 are eligible for a welcome bonus of up to 120% on their first deposit, up to a maximum of ৳15,000. For example, a deposit of ৳1,000 will earn a bonus of ৳1,200, giving you a total balance of ৳2,200.
5.2 Wagering Requirements
A 25x wagering requirement must be met before bonus funds can be withdrawn. Wagering is calculated based on the bonus amount only — not on the combined total of the deposit and bonus.
5.3 General Bonus Terms
- Each user may use each bonus offer only once.
- Bonuses may only be claimed by holders of valid and active accounts.
- Any attempt to manipulate or abuse bonuses will result in cancellation of the bonus and may lead to permanent account closure.
- up77 reserves the right to change or withdraw any bonus offer at any time.
- Additional verification may be required when bonuses are used across multiple accounts, shared devices, or the same IP address.
Betting & Gaming Rules
6.1 Fair Play Policy
up77 believes in fair play. All games are conducted fairly and impartially. Any attempt by a user to technically influence the outcome of any game is strictly prohibited and will result in account closure.
6.2 Sports Betting
Please keep the following in mind regarding sports betting:
- Odds displayed on up77 are subject to change and are updated according to market conditions.
- Once a bet is confirmed, it cannot be changed or cancelled unless up77 officially acknowledges an error.
- up77 reserves the right to void bets placed at odds resulting from an obvious technical error.
- If a match or event is cancelled, the stake will be refunded.
6.3 Technical Issues
If a technical disruption occurs in a game or system, bets placed during that time may be considered incomplete and the stake will be refunded. up77 will not be liable for losses caused by server or network issues.
Prohibited Activities
The following activities are strictly prohibited on the up77 platform:
- Money laundering or any transaction using funds obtained through illegal means.
- Using bots, automated software, or artificial intelligence to play games or place bets.
- Attempting to hack or manipulate game outcomes or the system.
- Creating multiple accounts to take advantage of bonuses.
- Using another user's account or stealing their personal information.
- Abusive or threatening behavior toward the platform.
- Fraudulent payments or chargebacks.
Account Suspension & Closure
8.1 Closure at up77's Discretion
up77 reserves the right to temporarily suspend or permanently close any account for any reason, particularly for violations of these Terms, without prior notice.
8.2 Closure at the User's Request
If you wish to voluntarily close your account, please contact the support team. You will be given the opportunity to withdraw all valid earnings and balances before the account is closed, however any active bonuses will be cancelled.
8.3 Self-Exclusion
As part of responsible gaming, you may request that your account be closed for a specific period of time. To learn more, please visit our Responsible Gaming page.
Privacy & Data Protection
Protecting your personal information is up77's highest priority. Details on how we collect, store, and use your data are described in our Privacy Policy.
up77 never sells your personal information to third parties. However, information may be shared with designated service providers for identity verification, fraud prevention, and legal compliance purposes.
Limitation of Liability
up77 will not be held liable for the following:
- Game sessions interrupted due to internet disconnection or technical issues.
- Problems caused by faults in your device or software.
- Losses resulting from unauthorized access to your account using fraudulent identity, if you have not taken appropriate security measures.
- Personal financial losses resulting from gambling.
- Events beyond our control, such as natural disasters, war, or government directives.
In no circumstances will up77's maximum liability exceed the user's active wallet balance.
Changes to Terms
up77 may add to, remove from, or otherwise change these Terms at any time. For significant changes, every effort will be made to notify users as far in advance as possible.
Continued use of the platform after updated Terms are published will automatically be considered acceptance of the new Terms. It is the user's own responsibility to visit this page regularly and stay informed of the latest Terms.
Contact
If you have any questions or comments about these Terms, please contact our support team:
- 24/7 Live Chat Support: Chat with us directly through our website.
- Email: [email protected]
- Support languages: Assistance is available in both Bengali and English.
These Terms form the entire legal basis of your relationship with up77. By using the platform, you confirm that you have read, understood, and agreed to comply with these Terms in full.